On Monday, June 15, all Hoosier Hills Credit Union Service Center and Annex lobbies will re-open for walk-in traffic with regular business hours at each location. This follows the statewide shutdown that began in mid-March due to the COVID-19 virus.
While welcoming back all members, HHCU asks that anyone coming into the Credit Union’s facilities observe these practices:
1) Maintain social distancing (6 ft).
2) Sanitize your hands when coming and going.
3) Wear a mask when possible.
4) Follow instructions regarding any limitations we may have on the number of members permitted inside at one time.
5) Don’t visit the Credit Union if you’re experiencing any illness or if you have been exposed to someone with COVID-19.
Hoosier Hills also asks that the first hour of each business day be reserved for the most vulnerable populations, whose health is more at risk being out in public with crowds. However, no one will be turned away for service during this hour.
Members will see a few changes as they return. The Credit Union has installed new protective germ shields at all member-facing workstations. There may be a greeter at the entrance to welcome members and to limit the number who can be inside at one time. And they are likely to see employees using masks and gloves as they serve members.
“We are working hard to provide the safest environment we can for both members and our staff,” said Travis Markley, Hoosier Hills Credit Union President/CEO. “We’re looking forward to seeing our members inside again, though we’re also still encouraging folks to utilize electronic and remote services such as online banking, mobile banking, mobile deposit, online loan applications, bank-by-phone, ATMs and dropboxes whenever possible.”
Markley added that the Credit Union remains committed to working with members who are experiencing financial difficulties due to the economic and health environment. Members can call HHCU at 800.865.2612 to discuss options or visit its website at hoosierhills.com/coronavirus for more information on Member Relief Options.